Skills by Occupation

maintain reception area maintain logbooks disseminate internal communications adhere to organisational guidelines administer appointments greet guests company policies customer service disseminate messages to people communicate by telephone communicate verbal instructions communicate with customers use microsoft office

keep personal administration process booking handle mail organise facilities for office personnel office administration allocate badges process data maintain correspondence records use different communication channels handle customer complaints issue sales invoices develop documentation in accordance with legal requirements accounting techniques respond to customers' inquiries handle petty cash process payments deliver correspondence file documents use office systems