Skills by Occupation

advertise travel insurance sell tourist packages maintain customer records identify customer's needs implement sales strategies achieve sales targets handle financial transactions provide tourism related information comply with food safety and hygiene geographical areas relevant to tourism process booking produce content for tourism brochures maintain relationship with customers apply foreign languages in tourism measure customer feedback implement marketing strategies ensure the privacy of guests maintain relationship with suppliers quote prices use customer relationship management software upsell products provide customised products present reports oversee travel arrangements process payments maintain customer service handle customer complaints distribute local information materials

carry out internet research manage time in tourism work in a hospitality team coordinate events follow ethical code of conduct in tourism use communication techniques