Skills by Occupation

provide customised products apply foreign languages in tourism maintain customer records sell tourist packages present reports process booking produce content for tourism brochures implement marketing strategies handle financial transactions use customer relationship management software geographical areas relevant to tourism quote prices ensure the privacy of guests measure customer feedback advertise travel insurance distribute local information materials identify customer's needs maintain relationship with customers oversee travel arrangements upsell products process payments achieve sales targets implement sales strategies handle customer complaints maintain customer service provide tourism related information maintain relationship with suppliers comply with food safety and hygiene

manage time in tourism coordinate events carry out internet research use communication techniques follow ethical code of conduct in tourism work in a hospitality team