Skills by Occupation

comply with food safety and hygiene assist visitors process reservations handle personal identifiable information distribute local information materials maintain working relationships local area tourism industry maintain customer records provide tourism related information collect tourist information produce content for tourism brochures geographical areas relevant to tourism develop tourist information materials provide directions to guests quote prices apply foreign languages in tourism maintain customer service devise special promotions identify customer's needs communicate with customers demonstrate intercultural competences in hospitality services respond to customers' inquiries coordinate efforts of stakeholders for destination promotion process booking

integrate content into output media sell souvenirs process payments perform services in a flexible manner work in a hospitality team organise cultural events apply social media marketing build business relationships ensure customer focus sell tickets