Skills by Occupation
The skills each role needs — from the EU's official ESCO classification.
Software developer
Data analyst
Web developer
Network engineer
Database administrator
Accountant
Registered nurse
Electrician
Civil engineer
Graphic designer
ticket issuing clerk
ESCO occupation · 42 essential, 12 optional skills. Click a skill to find jobs that mention it.
Essential skills
product comprehension
provide customer guidance on product selection
ensure compliance with legal requirements
carry out order intake
monitor ticketing
operate cash register
maintain customer service
characteristics of products
have computer literacy
process booking
guarantee customer satisfaction
cancellation policies of service providers
process payments
e-commerce systems
inform customers of activity changes
organise storage facilities
sales argumentation
stock shelves
upsell products
maintain store cleanliness
provide customer follow-up services
maintain customer records
prevent shoplifting
demonstrate products' features
characteristics of services
respond to customers' inquiries
sell tickets
monitor stock level
quote prices
examine merchandise
carry out active selling
issue sales invoices
process refunds
keep up to date on local events
plan aftersales arrangements
identify customer's needs
assist clients with special needs
handle personal identifiable information
carry out products preparation
use different communication channels
communicate with customers
apply numeracy skills
Optional & specialised skills
Other matches: billing clerk · lottery cashier · ticket sales agent · passenger fare controller · conveyance clerk
Coming next: live skill demand and trends — how often each skill
actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above
are the canonical requirements for the role from the EU ESCO taxonomy.