Skills by Occupation

characteristics of products company policies forecast account metrics product comprehension customer service characteristics of services perform data analysis perform customers’ needs analysis ensure customer focus maximise sales revenues prospect new customers negotiate price maintain customer records produce sales reports keep records on sales use customer relationship management software build business relationships apply company policies study sales levels of products implement customer follow-up manage contracts

deliver a sales pitch adapt to changing situations pose questions referring to documents perform market research consumer protection speak different languages use content management system software use communication techniques competition law employment law accounting techniques