Skills by Occupation

read maps local geography use different communication channels provide visitor information select visitor routes welcome tour groups inform visitors at tour sites geographical areas relevant to tourism create solutions to problems handle personal identifiable information manage health and safety standards maintain relationship with suppliers conduct educational activities monitor visitor tours perform clerical duties handle veterinary emergencies handle tour contract details speak different languages maintain customer service manage tourist groups escort visitors to places of interest assemble visitor supplies provide tourism related information follow ethical code of conduct in tourism sightseeing information register visitors train guides ensure health and safety of visitors local area tourism industry collect visitor fees

demonstrate intercultural competences in hospitality services animal species plant species distribute local information materials assist clients with special needs inspire enthusiasm for nature apply foreign languages in tourism maintain relationships with doctors natural areas maintenance tourism market advise on nature conservation environmental impact of tourism maintain incident reporting records handle customer complaints identify plants characteristics measure customer feedback promote recreation activities monitor nature conservation