Skills by Occupation

process refunds advise on vehicle characteristics organise product display identify customer's needs examine merchandise use different communication channels legal requirements for operating in the automotive retail sector advise customers on financing options for vehicles maintain store cleanliness guarantee customer satisfaction issue sales invoices types of vehicles demonstrate products' features execute advertising measures for the vehicles sales argumentation advise customers on usage of vehicles carry out order intake carry out products preparation advise customers on vehicle's extra services stock shelves operate cash register monitor stock level characteristics of products apply numeracy skills provide information on trade-in options ensure compliance with legal requirements advise customers on motor vehicles prevent shoplifting e-commerce systems characteristics of services manage test drives new vehicles on the market organise storage facilities provide customer guidance on product selection provide customer follow-up services carry out active selling product comprehension plan aftersales arrangements maintain vehicle delivery documentation check vehicles for sale car controls

order vehicles attend vehicle auctions think proactively to secure sales negotiate sales contracts