Skills by Occupation

recreation activities plan events comply with food safety and hygiene evaluate entertainment programme present reports manage staff coordinate events create solutions to problems implement sales strategies plan multi-agenda event train employees implement marketing strategies provide tourism related information develop entertainment programmes negotiate price handle customer complaints manage health and safety standards

demonstrate intercultural competences in hospitality services ensure safety in hospitality establishment ensure cross-department cooperation think analytically manage budgets schedule shifts recruit employees greet guests maintain incident reporting records manage inspections of equipment create annual marketing budget obtain sponsorship maintain customer service build business relationships supervise entertainment activities for guests assist clients with special needs