Skills by Occupation

plan aftersales arrangements carry out active selling product comprehension ensure compliance with legal requirements prevent shoplifting organise product display monitor stock level estimate amount of paint carry out products preparation follow control of substances hazardous to health procedures hardware industry use different communication channels apply numeracy skills demonstrate use of hardware examine merchandise stock shelves characteristics of products sell hardware organise storage facilities guarantee customer satisfaction identify customer's needs maintain store cleanliness sales argumentation carry out order intake provide customer follow-up services characteristics of services e-commerce systems issue sales invoices demonstrate products' features process refunds operate cash register provide customer guidance on product selection