Skills by Occupation

analyse work-related written reports follow verbal instructions provide first aid sell souvenirs provide food and beverages common aviation safety regulations give instructions to staff execute flight plans communicate verbal instructions handle veterinary emergencies process customer orders air transport law carry out pre-flight duties manage the customer experience deal with challenging work conditions upsell products prepare flight reports maintain relationship with customers perform routine flight operations checks conduct full-scale emergency plan exercises airport planning deliver outstanding service inspect cabin service equipment handle stressful situations

apply transportation management concepts act reliably use different communication channels geostationary satellites provide information to passengers have computer literacy show confidence be friendly to passengers